Loan Relief Assistance Loan Relief Assistance

We're Here for You.

If you're experiencing a hardship as a result of the COVID-19 virus pandemic, there are ways we can assist you. Each member's situation is unique and we have different options available to help you through this crisis. Our members' total well-being is our top priority today and every day. We are experiencing high call volumes and ask that members contact us online first. It will help us assist you more efficiently.

Consumer Loans

If you are having difficulty making your Crescent Credit Union consumer loan payment, please download and complete our Skip Payment Application and email it to [email protected]. Please be advised that we are experiencing a high volume of applications and appreciate your patience while we process your request. If you do not hear back from us immediately, please do not worry.

Home Loans

If you are having difficulty paying your Crescent Credit Union home loan, please complete the Real Estate Deferral Request Form and email it to [email protected]. Please be advised that we are experiencing a high volume of applications and appreciate your patience while we process your request. If you do not hear back from us immediately, please do not worry.

Commercial Loans

We're ready to assist our member businesses with SBA-sponsored government relief programs. Click here to learn more about relief programs to assist your business.

Grant Program to Aid Small Businesses in Gateway Cities

The Massachusetts Office of Economic Empowerment introduced the Empowerment Grant for Small Businesses to support the needs of small businesses amid the COVID-19 outbreak. Grants will be focused on small business owners located in Massachusetts Gateway Cities. Applicants can request up to $2,500 for needs related to continuing operation during and/or after the COVID-19 outbreak. Applications will be open until May 29, 2020.

Eligible applicants must be:

  • In operation for at least one year
  • Registered in a Massachusetts Gateway City
  • Considered a "small business"

Click here to apply. Any questions regarding the program can be directed to [email protected].